Smettle

Prototype video-->

User Centred Design group project by- Sanika Dhuri, Parshwa Panchwatkar and Harry Jolly.

Our Idea

Our idea is to create the perfect smart kettle experience. Kettles appear to have been forgotten devices whilst other hardware has received massive technological advances.

Our aim is to create a kettle that considers all our users' needs and desires, giving users an effortless and positive experience 

Our key deliverable will be focusing on the Smettle smart app 

User Research

We created a google survey to narrow down our target audience as well as our user's priorities when designing the kettle, used a Likert scale to find the importance of potential features to be included.

Competitor analysis

The market for Smart Kettle is expanding as consumers desire for convenient, customizable and personalized experiences. The market is occupied with number of competitors each offering unique features targeting certain user groups.

Potential features

Basic features

• Insulated material

• Automatic Cut off

• BPA Protection

• Button to open the lid

Quality of life

• Keep Warm feature

Smart features

• App, Personalised and themed

• Different models of kettle (Standard, Pro, Mini)

• Scheduling

• Multi User Profiles

Safety

• Auto lock on heavy impact

• Wireless

• No water inside alert, kettle will not start

Personas

Dividing user personas to represent unique motivations, wants, needs and frustrations regarding the utilization of a smart kettle.

Scenarios and storyboards

Visualizing a day in the life of different user personas created so far. Created scenarios and storyboards based on what the user might potentially benefit after purchasing Smettle.

Low fidelity design

All group members designed wireframes for the app, each design was then brought together and was discussed on. The process of selecting and eliminating elements of different designs resulted in the final wireframe.

User testing

User testing consisted of Parent of three young children, Student and student and worker.

Asked the users to conduct tests whilst speaking out loud about their thoughts and process (Think aloud)- 

• Roam the app freely

• Boil the kettle whilst making sure child lock is on 

• Use the app for their preferred use 

User feedback

• Wanted water level to show how many cups worth were left instead of actual water measurement 

• Quick access on the home page was causing confusion

• Need to add a child lock button to the boil In progress page 

• Didn’t want to put details in right away so add continue as guest feature 

• Users liked the statistics on profile page 

• During FAQ and help page users wanted a call option instead of only email

Navigation Flow

Wireframing

Smettle Style Guide

Physical Model

Model crafted with white stock paper

Conclusion

To conclude we conducted one final round of user testing to ensure nothing was missed during the digital design process and fixed all bugs found 

We believe we have completed our goal of creating a kettle procedure that is a pleasant and effortless experience, whilst also improving upon the kettles on the current market 

Scope moving forward we would love develop a better physical model of the kettle.